Privacy Policy

1. Introduction

Opus Global Solution ("we", "us", "our") is a marketing consulting and support company. This Privacy Policy explains how we collect, use, and protect information when you use our services. By engaging with us, you acknowledge and accept the practices described in this policy.

2. Information We Collect

We collect information necessary to deliver and improve our services. This may include:

• Name and contact details (email, phone number)
• Company or team information
• Campaign and outreach data
• CRM and pipeline data you share with us
• Billing and payment confirmation (we never store cardholder data)

3. How We Use Information

The information we collect is used strictly for the purposes of operating and improving our services, including:

• Providing outreach support and appointment coordination
• Managing CRM setup, organization, and automation
• Generating reports and analytics on campaign performance
• Delivering services contracted under your selected plan
• Communicating with you regarding your account and support

4. Information Sharing

We do not sell, resell, or rent your data to third parties. Information is shared only with your explicit consent, with service providers under appropriate confidentiality agreements, or as required by applicable law.

5. Data Security

All payments are processed securely through our PCI-compliant processor's hosted checkout. We maintain documented access controls and never store or directly handle cardholder data. We take reasonable technical and organizational measures to safeguard your information.

6. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, contact us using the details below and we will respond in accordance with applicable law.

7. Cookies

Our website uses basic analytics cookies only, used to understand aggregate traffic patterns and improve the site experience. We do not use cookies for targeted advertising.

8. Compliance

Our outreach practices comply with TCPA, DNC, CAN-SPAM, and CCPA/CPRA requirements. All outreach is consent-based, human-only, and fully documented. Clients remain responsible for their own regulatory licensing in their jurisdictions.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Continued use of our services after changes are posted constitutes acceptance of the updated policy. Please check the date below for the most recent revision.

10. Contact

If you have any questions about this Privacy Policy, please contact us:

• Email: info@opusglobalsolution.com
• Address: 418 Broadway, Ste. R, Albany, NY 12207, United States